RITI Hotels ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use this website or contact us to book a hotel, and how we use it.
When you enquire about a booking — whether through our contact form or WhatsApp — we collect the details you provide, such as your name, phone number, travel dates, destination, and any preferences you share with us.
We use this information solely to check hotel availability, confirm rates, process your booking, and communicate with you about your stay. We do not sell or rent your personal information to third parties.
To complete a booking, we may share necessary details (name, dates, contact number) with the hotel you're booking, as required to confirm your reservation.
Bookings and enquiries made via WhatsApp are subject to WhatsApp's own privacy policy in addition to ours. We retain WhatsApp conversation history only as long as needed to manage your booking and provide support.
You may ask us to delete your information at any time by messaging us on WhatsApp or through the contact page.
Questions about this policy? Reach us via the contact page or WhatsApp.
Last updated: August 2026
